Cookie Policy
Cookie Policy
What this Policy Covers
This Cookie Policy explains how WEGROUPVENTURES - FZCO (the Company, we, us, our), trading as 10X Trader, uses cookies and similar tracking technologies on its website, Dashboard, and read-only mobile app.
It should be read together with the Privacy Policy, which explains more broadly how we handle personal data, and the General Terms and Conditions.
For users in the UAE, this policy is issued under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the UAE PDPL). For users in the European Union or European Economic Area, this policy is issued with regard to the EU ePrivacy Directive and the General Data Protection Regulation (GDPR). For users in the United Kingdom, with regard to the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
What Cookies and Similar Technologies Are
Cookies are small text files placed on your device by a website or online service when you visit or interact with it. They are widely used to make websites and apps function correctly, remember your preferences, and provide information to website operators. Similar technologies we may use include:
Pixels and web beacons — invisible image files that register when a page or email has been accessed, used for analytics and marketing attribution.
Local storage — a browser-based mechanism that stores data on your device beyond a single session, used for performance and preference purposes.
SDKs (software development kits) — code embedded in mobile apps that may collect device identifiers and usage data.
Analytics identifiers — unique identifiers assigned to a browser or device session to measure behaviour across multiple interactions.
Your Consent and How to Manage Cookies
Strictly necessary cookies do not require your consent as they are essential for the website, Dashboard, and mobile app to function. All other cookies (functional, analytics, and marketing) require your consent where required by applicable law.
When you first visit our website or Dashboard, a cookie consent banner will give you the option to accept or decline non-essential cookies by category. Your preference is saved and applied. You can change your preference at any time through the cookie settings option on the website or Dashboard.
You may also manage or delete cookies through your browser settings. Most browsers allow you to block all cookies, block third-party cookies only, clear cookies already stored on your device, or receive a notification before a cookie is placed.
Please note that disabling certain cookies may affect the functionality of the website, Dashboard, or mobile app. Strictly necessary cookies cannot be disabled without preventing the service from working.
To withdraw consent for any category of non-essential cookies at any time, use the cookie settings option on the website or Dashboard, or adjust your browser settings. Withdrawal of consent does not affect the lawfulness of any processing that took place before withdrawal.
Do Not Track
Some browsers include a Do Not Track (DNT) feature that signals to websites that you prefer not to be tracked. Our website and Dashboard do not currently respond to DNT signals in a standardised way, as there is no agreed technical standard for how to do so. You can manage your tracking preferences through the cookie consent tool described in section 3.
Cookies We Use
The following information below sets out the categories of cookies and similar technologies we use, their purpose, provider, and how long they are stored. Specific cookie names are to be confirmed by the tech team before publication.
STRICTLY NECESSARY
[Session cookie — name TBC]
Provider: WEGROUPVENTURES - FZCO (first party)
Purpose: Maintains your login session and keeps you authenticated while using the Dashboard.
Duration: Session
Consent needed: No
[CSRF token — name TBC]
Provider: WEGROUPVENTURES - FZCO (first party)
Purpose: Protects against cross-site request forgery attacks. Required for form submissions and secure actions.
Duration: Session
Consent needed: No
[Load balancer — name TBC]
Provider: Hosting provider (TBC)
Purpose: Routes requests to the correct server to maintain stable performance.
Duration: Session
Consent needed: No
[CMP preference — name TBC]
Provider: Consent management platform (TBC)
Purpose: Stores your cookie consent preferences so you are not asked again on every visit.
Duration: 12 months
Consent needed: No
FUNCTIONAL
[Preferences — name TBC]
Provider: WEGROUPVENTURES - FZCO (first party)
Purpose: Remembers your interface settings, language preferences, or Dashboard layout choices.
Duration: 6 months
Consent needed: Yes
ANALYTICS
[Analytics — name TBC]
Provider: Analytics provider (e.g. Google Analytics or equivalent, TBC)
Purpose: Measures how users navigate the website and Dashboard, which pages are visited, and how long sessions last. Used to improve usability and performance.
Duration: Up to 24 months
Consent needed: Yes
[Session recording — name TBC]
Provider: Session recording tool (TBC, if used)
Purpose: Records anonymised user interaction with the Dashboard to identify usability issues. No trading account data is recorded.
Duration: 30 days
Consent needed: Yes
MARKETING
[Attribution — name TBC]
Provider: Marketing attribution tool (TBC)
Purpose: Tracks the source of website visits to measure the effectiveness of marketing campaigns and referral channels.
Duration: Up to 90 days
Consent needed: Yes
[Retargeting pixel — name TBC]
Provider: Ad network provider (TBC, if used)
Purpose: Enables advertising to users who have previously visited the website, where lawfully permitted and consented to.
Duration: Up to 90 days
Consent needed: Yes
SECURITY / FRAUD PREVENTION
[Security / fraud — name TBC]
Provider: Security or fraud prevention provider (TBC)
Purpose: Detects unusual access patterns, automated traffic, or potential misuse of the platform.
Duration: Session to 12 months
Consent needed: No
Third-Party Cookie Providers
Some of the cookies listed in section 5 are placed by third-party providers whose tools we use for analytics, security, marketing, or hosting. When a third-party tool places cookies on your device, that provider may process data under its own privacy terms.
We select third-party providers with reasonable data protection standards and, where required, put contractual safeguards in place. Links to the privacy policies of specific providers will be included in the published cookie table once the technology stack is confirmed.
Third-party providers may be located outside the United Arab Emirates, including in the EU, USA, or other countries. Where applicable, cross-border transfers are addressed in our Privacy Policy.
Mobile App Technologies
The read-only mobile app may use similar technologies to those described above, including device identifiers, local storage, analytics SDKs, and session tokens. These serve the same functional, security, and analytics purposes as described in section 5.
You can manage tracking permissions through your device settings. On iOS, you can opt out of tracking through the App Tracking Transparency framework. On Android, you can reset or restrict your advertising identifier through device privacy settings.
Data Collected Through Cookies
Depending on the tool and purpose, cookies and similar technologies may collect IP address (which may be truncated or anonymised depending on the tool settings), device type, browser type, and operating system, session identifiers, pages visited, time spent, and interaction data, referral source, and approximate location derived from IP address.
Cookies do not access files stored on your device and do not contain your name, email address, trading account details, or financial information. Full details of how personal data collected through cookies is handled are set out in the Privacy Policy.
How Long Cookies Are Stored
Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a fixed period as shown in the cookie table in section 5, after which they expire automatically. You can delete persistent cookies at any time through your browser or device settings.
Updates to This Policy
We review and update this Cookie Policy when we add or remove tracking tools, when our technology stack changes, or as part of general legal document maintenance. Material changes will be notified through the website, Dashboard, mobile app, or cookie consent banner. The version date is shown at the top of the document.
Contact
If you have questions about this Cookie Policy or our use of cookies and tracking technologies, please contact us at finance@10xtrader.com. The Company’s registered entity is WEGROUPVENTURES - FZCO, with its registered office at IFZA Business Park, DDP, Dubai Silicon Oasis, Dubai, United Arab Emirates (Premises Number: 51821-001).
Connected Documents
This Cookie Policy should be read together with the Privacy Policy, the General Terms and Conditions, the Broker Disclosure, and the Risk Disclosure Notice.
Governing Law
This Cookie Policy and any non-contractual obligations arising out of or in connection with it shall be governed by and construed in accordance with the laws of the United Arab Emirates and, to the extent applicable, the laws of the Dubai International Financial Centre (DIFC). Any dispute, controversy, difference, or claim arising out of or relating to this Cookie Policy shall be resolved in accordance with the dispute resolution provisions of the General Terms and Conditions.
